For appliances, if you open the box, technically you can be
charged a 15% restock fee. We've had customers who buy a product,
tear it apart for internal parts, put it back together and return
it. 
If you've opened the box and the product is defective, then by all
means return or exchange it with no restock fee. It just has to be
our fault or if the product is defective.
For clothes, etc, as long as the tag's intact, you have up to 60
days to return the item
